Prepare this delivery
Confirm reception can release or accept the goods and provide the relevant hours and parcel-reference process.
Some desks accept small parcels but cannot store bulky loads. Check that the package size and handover requirement are acceptable in advance.
Plan reception and concierge handover around your Solihull access
For a Solihull shop or office courier request, check whether High Street or Mell Square access controls affect the proposed vehicle route. A recipient available in the afternoon does not make the area accessible to delivery vehicles at that time. Agree a permitted approach and a staffed handover point outside the controlled area if appropriate, then give the courier the confirmed instructions.
Write the access and handover instructions before requesting a quote. Flag missing weights, packaging concerns or an unavailable recipient so the plan can be reviewed before a journey is agreed.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For reception and concierge handover, prepare: full addresses & postcodes; packed sizes & weights; collection & delivery timing.
Send your request, then confirm the plan
The form below saves your request for the Courivio team. We use the contact details you provide to discuss suitability, availability and the price. No account or payment is needed to enquire.
Before booking, agree the collection and delivery windows, handling responsibilities, packaging, relevant cover and any extras. This is a regional enquiry page, not a claim of a local depot or guaranteed immediate availability.
Your Solihull enquiry checklist
- For reception and concierge handover, have these details ready: full addresses & postcodes; packed sizes & weights; collection & delivery timing.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.